Grand Entrance Doors aka GE Doors aka Utah Doors

Inman, South Carolina 12 comments
Not resolved

my eBay experience with "Grand Entrance Doors" aka "GE Doors" aka "Utah Doors" has been nothing short of a nightmare.they took my credit card info at purchase, then sent me broken merchandise with missing hardware.

i cannot get in touch with the owner by phone or email, and now the shipping company that they used is calling me trying to collect on something i already paid for, and they billed me more that 3 times what it cost them to ship it!!! horrible experience! do not use this company!

their website is www.gedoors.net .eBay will give them the boot soon i am sure

Review about: Knotty Alder Door.

Comments

Anonymous
Huntington, New York, United States #702047

Omg...thought I was the only one dealing with this ***.We got our doors from GE Doors and the doors were fine, but we never got the trim that we ordered with it...it's been 3 years and we still don't have the trim...they never answer the phones or call back.

We now have to get custom trim made to match the door.Ugh...frustrated.

Anonymous
Salt Lake City, Utah, United States #630452

Chris Sutherland is now hiding behind the Utah Company: Grand Master Doors...Their EBAY listings are the exact replica of the scam I fell into!

We need to ban together and contact www.GrandMasterDoors.com and help push this guy out of the business so he is no longer in the position to be able to scam and steal from innocentpeople!Chris Sutherland is a master manipulator and its a shame he isn't rotting in a jail cell, paying for his crimes!

Anonymous
#469134

Chris Shutherland is a thief and a lier and we never got our doors of course this is after he took my money. and for the record this dont say much for the local police being they were no help in this matter.

Anonymous
#450640

CORRECTION:

Det.Pingree is with Sandy, Utah.

His telephone number is 801-568-7201.

Maybe if everyone calls he will have enough evidence to convince to the DA to prosecute Chris and put an end to this.

Anonymous
#450635

I contacted Det. Pingree with regards to Grand Entrance Doors and Chris Sutherland on behalf of my client. My client sent Chris a check for over $5k and my client never received a door or any portion of his money back.

Det. Pingree took the case to the DA who declined to prosecute. DA's logic according to Det. Pingree is that because Chris or Grand Entrance is still in business, it's a civil matter.

I exclaimed to Det. Pingree that's exactly why he should be locked up!! Chris is obviously running an internet ponzi scheme. All he does is take your money and he never bothers delivering.

Because it's typically small amounts, no attorney wants to bother filing a civil action. Not to mention the typical victim is out of state, as in the case of my client.

And because it's technically a business, the local prosecutor feels it's a civil matter.

Until someone in Utah grows a pair, it looks like Chris will keep getting money for nothing and checks for free.

The American dream.

Anonymous
#389906

had same type of experience with chris, he is rude, delusional and should be locked up in jail. Surprised that the fraud department in utah have not closed him down. Please stay clear of this *** man

Anonymous
#343782

:sigh He took me for $2250, told me he is going out of business and I can go "F" myself

Anonymous
#340702

NEVER,NEVER SHOP HERE.CHRIS SUTHERLAND IS NOT TRUE TO HIS WORD.HE OWES ME 500.00 AND CONTINUES TO TELL ME IT'S IN THE MAIL.IT HAS BEEN MONTHS.

I CAN NOT BELIEVE THIS SO CALLED BUSINESS. GRAND JOKE IT IS. SURLEY THERE ARE MANY SUITS, I WILL BE THE NEXT.

THE 500.00 PROMISED DOLLARS WILL TURN INTO MUCH MORE.:p

Anonymous
#333552

Grand Entrance Doors has been a Grand Joke. We had a $1,700 deposit go down the drain. Chris (the owner) and I were having normal conversations back through May and June and all of a sudden it all persisted last month. We were supposed to have samples sent in June and we are now in the end of August !

Just like the user above described this has been nothing short of a nightmare. How this company is still running is beyond me, they're a total scam.

But you know what they say: karma's a b....

Anonymous
#333544

By far one of the worst companies I've ever dealt with, how they are still in business is beyond me.They're nothing short of a scam and a $1,700 deposit went down the drain.

Chris Sutherland (the owner I take it) was having conversations with me on email and over the phone and just last month everything persisted: no returning emails, phone calls, etc. They were supposed to send us samples back in May and we are now in August! Just like the user above described this has been a total nightmare.

There's a reason to be skeptical about ebay purchases/finds and this is precisely why.Their company is a "Grand Joke."

But you know what they say...karma's a b#$ch, and I assure you they will have their day very very soon.

Anonymous
#266458

Same trouble here.We ordered the doors which were estimated to be 3 weeks (21 days).

We've been in talks with them to make sure everything was going smoothly. We were assured that they'll be shipped soon. Half-way through they stopped answering their emails and phone calls completely. Its now been over 100 days, after frantic calls and emails to get their reply.

We just contacted Mastercard and canceled our deposit.But definitely not worth the wasted time!

Anonymous
#251561

how ironic, i was going to post here today...looks like you beat me to it :) Same HORRIBLE experience! I ended up paying the shipping company just to get them to stop calling me.

View more comments

You May Also Like